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Privacy Policy

How we collect, use, and protect your personal information. Last updated March 2026.

Who we are

JustGoodCampers Ltd, Auckland, New Zealand. If you have any questions about how we handle your data, contact us at hello@justgoodcampers.com.

What we collect

When you make a booking: your name, email address, phone number, flight number, and rental dates. Payment is processed by Stripe — we never see or store your card number. When you contact us: the content of your message. Website: basic analytics (if enabled) and functional cookies.

Why we collect it

To process your booking and send confirmation emails. To communicate about your rental — pickup times, changes, and reminders. To improve our service over time. To comply with legal obligations, including 7-year financial record retention requirements under New Zealand law.

Where it's stored

Booking data is stored in Supabase (EU Frankfurt data centre). Emails are sent via Resend. Our website is hosted on Vercel. We do not sell your personal data to any third party, ever.

Your rights

Under GDPR and the New Zealand Privacy Act 2020, you have the right to: access the personal data we hold about you, correct any inaccuracies, request deletion (where we are not legally required to retain it), and request a portable copy of your data. To exercise any of these rights, email hello@justgoodcampers.com.

Cookies

We use three types of cookies. Essential cookies: required for the site to function (session management). Analytics cookies: we use Google Analytics 4 to understand how visitors use the site — pages visited, time on site, and general traffic patterns. Advertising cookies: we advertise on Google, and Google Ads records when a visit or a booking came from one of our ads, so we know which ads are worth paying for. We never send Google your name, email address or payment details. Analytics and advertising cookies are placed only after you give consent via the cookie banner, and nothing is placed if you decline. You can withdraw consent at any time by clearing your browser cookies.

Third-party services

We use the following services, each with their own privacy policy: Stripe (payment processing), Supabase (data storage), Resend (transactional email), Vercel (website hosting), Google Analytics (website analytics, only with your consent) and Google Ads (measuring which of our ads lead to a booking, only with your consent). We share only the minimum data necessary with each provider.

Changes to this policy

We may update this policy from time to time. Any material changes will be noted here. Last updated: March 2026.

Questions about your data? Email us at hello@justgoodcampers.com

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